Music for banks and insurance companies
Royalty-free background music for bank branches, financial offices and customer service areas
Benefits of our background music for banks and insurance companies
Choose a plan based on the floor area of your branch or office
How does our background music service for banks and insurance companies work?
To use FreeMusix, you only need an internet-connected device linked to the sound system in the branch or office. Music can be played from a computer, tablet or mobile phone using the FreeMusix web player or the Android and iOS apps.
The device can be connected to the speakers by cable or Bluetooth. For fixed installations and extended periods of daily playback, we recommend using a dedicated device and a wired connection whenever possible, as this generally provides greater stability.
The service operates through streaming and provides access to Ambient, Chill-Out & Lounge, Soft Jazz, piano, instrumental music, light Pop and other selections suited to corporate and customer-facing environments.
Music can be used in reception areas, waiting areas, customer service zones and communal spaces. The volume should remain moderate so that it does not interfere with conversations between customers and staff, telephone calls or the level of privacy required in this type of environment.
Certificate and documentation for banks and insurance companies
When you subscribe to FreeMusix for a bank branch, insurance office or financial services premises, you will be able to access the Certificate and supporting documentation associated with the service and the use of the music catalogue included on the platform from your Customer Area. The Certificate may include details such as the address, declared floor area and service start date.
The Certificate and supporting documentation will be available in your Customer Area once the paid subscription is active. They will not be available during the 14-day free trial unless you expressly request immediate activation by email and waive the free trial period.
The FreeMusix catalogue consists of licensed content integrated into a professional background music solution for banks, insurance companies, brokerages, financial services offices and organisations with customer-facing premises.
For corporate projects, integrations and multi-site networks, you can also explore our solution as a business music provider .
Frequently asked questions about music for banks and insurance companies
- Soft and unobtrusive selections often work well, including instrumental music, Ambient, Chill-Out, relaxed Jazz, piano and light Pop. The music should complement the space without interfering with conversations or customer service.
- It can make customer service and waiting areas feel more welcoming, reduce the impression of silence and contribute to a polished professional image. The result depends on the music selection, volume, acoustics and type of branch.
- A discreet music selection can accompany the waiting period and make the space feel less silent. It does not guarantee a measurable reduction in perceived waiting time, but it can contribute to a more considered atmosphere.
- Instrumental music often works well in branches and offices because lyrics are less likely to become distracting. Songs with discreet vocals can also be used when played at a moderate volume.
- Music should be kept at a low volume and used only in areas where it is appropriate. It should not interfere with customer service, telephone calls or conversations that require privacy.
- Yes. FreeMusix can be used in banks, insurance offices, brokerages, agencies, financial services firms and other corporate premises that provide face-to-face customer service.
- It can be used in reception areas, waiting areas, customer service zones and communal spaces included in the contracted location. The suitability of background music should be assessed according to the activity and level of privacy required in each area.
- This will depend on the installation, number of playback devices and contracted configuration. Several devices or playback points may be required to play different channels simultaneously.
- Not necessarily. You can use a computer, tablet or compatible device connected to the sound system. For a branch network, it may be advisable to establish a consistent technical configuration and use dedicated equipment.
- The Certificate and supporting documentation will be available in your Customer Area once the paid subscription is active. They will not be available during the 14-day free trial unless you expressly request immediate activation by email and waive the free trial period.
- We recommend keeping it accessible. Once the paid subscription is active, you can provide the Certificate, the supporting documentation available in your Customer Area and the invoice associated with the service.
- No. The Certificate and supporting documentation apply exclusively to the music catalogue supplied by FreeMusix. Music, radio stations and playlists from other platforms fall outside the scope of the service.
- FreeMusix provides access to its catalogue and the documentation associated with the contracted service. However, requirements may vary by country, jurisdiction, type of premises and manner of use. Additional obligations may apply in relation to local collecting societies, authorities or other organisations.
- Not automatically. Each branch, office or playback point must be included in the contracted plan or tailored proposal. We can prepare a combined solution for branch networks.
- Yes. We can assess the number of locations, floor areas, playback zones and management requirements to prepare a tailored proposal for banks, insurance companies and multi-site organisations.
- For organisations with several branches, we can assess a music programme adapted to the organisation’s identity, customer profile and different types of premises.
- The price depends on the floor area, number of branches, playback zones and project requirements. Annual plans start at €42 plus VAT for individual premises of up to 50 m². We recommend requesting a tailored proposal for banking networks, insurance companies and organisations with several offices.
- You can provide the Certificate and supporting documentation available in your Customer Area, together with the invoice for the active plan. The information should correspond to the branch, location and conditions included in the contracted service.
- Visit our FreeMusix frequently asked questions or contact our team when you need information for one branch, several offices or a corporate network.